In today's digital age, customers expect instant responses to their queries. Businesses are shifting towards automation to provide 24/7 customer support. A recent study found that 60% of customers prefer self-service portals or chatbots to resolve their issues, driving the adoption of automated customer support solutions.
A great example of this is a leading e-commerce company that implemented a chatbot using Toolzz Bots to handle customer inquiries. The chatbot was integrated with their CRM system using Toolzz Connect, allowing it to access customer information and provide personalized responses. As a result, the company saw a significant reduction in response times and an increase in customer satisfaction. The chatbot was able to resolve over 50% of customer queries, freeing up human agents to focus on more complex issues. The implementation was a huge success, resulting in cost savings and improved customer experience.
The use of chatbots in customer support is not limited to e-commerce companies. Businesses across various industries can benefit from automating their customer support using chatbots. With Toolzz Bots, creating a chatbot is a straightforward process that doesn't require any coding knowledge. Try Toolzz Bots today and discover how automation can transform your customer support operations and provide 24/7 support without manual intervention, freeing up staff to focus on more complex issues and improving overall customer satisfaction.
Demo Bots
Create chatbots in minutes.
and without the need to code.
Bots for Service and Support
Bots for Finance and Collections
Bots for Marketing and Lead Generation
Bots for Scheduling and Sales
Bots for HR and Selection Process
Bots for Employee Onboarding
Bots for Customer and Partner Onboarding
Bots for Management and Projects
Bots for Reports and Notifications
Bots for FAQs and Questions
Recommendation Bots
Creation of personalized Bots!
Features:
(in the annual plan)
Unlimited chatbots
2 users
2,000 conversations per month
Native integrations and Webhooks
Custom Javascript and CSS
Toolzz branding removed
Support via FAQ and chatbotFile
Sending Module
Create and organize folders
Integration with Toolzz Chat
Integration with WhatsApp
In-depth analytics reports
AI integration blocks
Humanized support via chat and email
/ mês
Unlimited chatbots
5 users
10,000 conversations per month
Native integrations and Webhooks
Custom Javascript and CSS
Toolzz branding removed
Support via FAQ and chatbot
File Sending Module
Create and organize folders
Integration with WhatsApp
In-depth analytics reports
AI integration blocks
Agent bot (Integration with Toolzz Chat)
Humanized support via chat and email
Features:
Unlimited bots
200 chats/month
Native integrations and Webhooks
Custom Javascript and CSS
Support via FAQ and chatbot
File Sending Module
Create and organize folders
Integration with Toolzz Chat
Integration with WhatsApp
In-depth analytics reports
AI integration blocks
Humanized support via chat and email
Features:
Offer your employees and clients a ChatGPT-style chatbot on WhatsApp, trained with your content and knowledge base.
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Combine the power of Toolzz Bots with Toolzz Connect and integrate your chatbot with your CRM, payment method, ERP and more than 400 available integrations.
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Offer intelligent user support 24 hours a day, with more than 50% of tickets being resolved by chatbots.
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CALL ROUTING
Direct calls to the responsible sectors in an automated way. Using bots, identify the subject of the ticket and forward it to the most appropriate team to resolve it.
INTEGRATE YOUR BOT WITH TOOLZZ CHAT
Combine Toolzz Bots with Toolzz Chat and publish your chatbot to widget, Whatsapp, Instagram and other channels.
RESOLVE 50% OF TICKETS USING BOTS
Intelligent user support 24 hours a day, with more than 50% of tickets being resolved by the chatbot.
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Talk to one of our consultants and discover the power of our intelligent chatbot creation platform 🤖
OUR PRODUCTS
Plataforma AVA e LMS whitelabel
Crie sua plataforma EAD no estilo "Netflix"
Atendimento inteligente com chatbots
Crie chatbots e automações em minutos.
Central de atendimento omnichannel
Atenda seu cliente onde ele estiver.
Plataforma no-code de automação
Integre seu LMS com mais de 400 ferramentas.
Plataforma de criação de IAs
Crie seu próprio ChatGPT e treine com seu conteúdo
No-code automation platform
Integrate your LMS with over 400 tools.
Omnichannel support center
Serve your customers wherever they are
Intelligent support with chatbots
Create chatbots and automations in minutes
AVA platform and whitelabel LMS
Create your EAD platform in a "Netflix" style
AI creation platform
Create your own ChatGPT and train it with your content
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+1 (689) 600 3413
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