How AI Chatbots Improve Customer Service with Automation

October 26, 2024

Eduardo - Published by Toolzz Blog

Revolutionizing Customer Service With AI Powered Chatbots Is Changing Business Forever Worldwide

In today's digital age, customer service is no longer just about resolving issues, but about providing a seamless and personalized experience. With the rise of artificial intelligence (AI), chatbots have become an essential tool for businesses to stay ahead of the curve. 80% of companies plan to use chatbots by 2024, driven by the need for efficient and effective communication. This shift is driven by the need for efficient and effective communication, making customer service more personalized and seamless.

A large e-commerce company receives thousands of customer inquiries daily. By implementing a no-code chatbot platform, they resolved over 50% of tickets automatically, freeing up their customer support team to focus on more complex issues. The chatbot, integrated with their CRM and payment method, provided personalized responses and helped with order tracking and returns. This level of automation and integration is a game-changer for businesses, enabling them to provide efficient and effective customer service.

By leveraging AI-powered chatbots, businesses can not only improve customer satisfaction but also reduce costs and increase productivity. With a no-code platform, creating custom chatbots is easier than ever, and integrating them with other tools can take customer service to the next level. Businesses can reduce support tickets, improve response times, and provide a more personalized experience for their customers, leading to increased loyalty and revenue.

Explore an interactive demo of Toolzz Bots, a powerful no-code platform that allows you to create chatbots that operate 24/7

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2,000 conversations per month

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Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbotFile

Sending Module

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Integration with Toolzz Chat

Integration with WhatsApp

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/ mês

Plan

Enterprise

Unlimited chatbots

5 users

10,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Agent bot (Integration with Toolzz Chat)

Humanized support via chat and email

Features:

Free

Free

Unlimited bots

200 chats/month

Native integrations and Webhooks

Custom Javascript and CSS

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Humanized support via chat and email

Plan

Features:

Consultative

Offer your employees and clients a ChatGPT-style chatbot on WhatsApp, trained with your content and knowledge base.

ChatGPT on WhatsApp

+

+

Combine the power of Toolzz Bots with Toolzz Connect and integrate your chatbot with your CRM, payment method, ERP and more than 400 available integrations.

Integrate your chatbot with over 400 tools

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Create your virtual secretary
with bots in your call center

Offer intelligent user support 24 hours a day, with more than 50% of tickets being resolved by chatbots.

+

CALL ROUTING
Direct calls to the responsible sectors in an automated way. Using bots, identify the subject of the ticket and forward it to the most appropriate team to resolve it.

INTEGRATE YOUR BOT WITH TOOLZZ CHAT
Combine Toolzz Bots with Toolzz Chat and publish your chatbot to widget, Whatsapp, Instagram and other channels.

RESOLVE 50% OF TICKETS USING BOTS
Intelligent user support 24 hours a day, with more than 50% of tickets being resolved by the chatbot.

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