How Chatbots Can Revolutionize Customer Service

October 27, 2024

Eduardo - Published by Toolzz Blog

Transforming Customer Service with AI-Powered Chatbots for Instant Support 24/7 Anytime Anywhere

The customer service landscape is undergoing a significant shift, driven by the rise of e-commerce and social media. Customers expect instant responses to their queries, 24/7. Traditional call centers and email support systems are no longer sufficient. This is where chatbots come in - revolutionizing customer service with immediate, personalized, and automated support.

With a traditional support system, they would have to wait until morning to get a response. But with a chatbot, they can get instant answers, without human intervention. This is exactly what Toolzz Bots enables - creating custom chatbots that can operate 24/7, resolving over 50% of tickets without human support. By integrating Toolzz Bots with Toolzz Connect, you can also connect your chatbot to your CRM, payment method, ERP, and over 400 other tools, creating a seamless customer experience. The impact of chatbots on customer service is immense, reducing response times and improving customer satisfaction.

Not only do they reduce response times, but they also improve customer satisfaction and reduce support costs. With Toolzz Bots, you can create custom bots for customer service, finance, marketing, and more. By adopting chatbots, businesses can stay ahead of the curve in customer service, providing a better experience and increasing loyalty. Simply drag and drop blocks to create your application, and integrate it with other Toolzz products to create a comprehensive customer experience, increasing efficiency and productivity.

Explore an interactive demo of Toolzz Bots, a powerful no-code platform that allows you to create chatbots that operate 24/7

Demo Bots

Create chatbots in minutes.

No-code chatbot creation platform that operates 24/7. Resolve over 50% of tickets with chatbots 🤖

and without the need to code.

Over 3,000 companies worldwide use our technologies.

Bots for Service and Support

Bots for Finance and Collections

Bots for Marketing and Lead Generation

Bots for Scheduling and Sales

Bots for HR and Selection Process


Bots for Employee Onboarding

Bots for Customer and Partner Onboarding

Bots for Management and Projects

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Bots for FAQs and Questions

Recommendation Bots


Creation of personalized Bots!

Automate your operations

One platform,
bots for your entire team

Plano

R$ 399

Plan

Features:

Starter

(in the annual plan)

Unlimited chatbots

2 users

2,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbotFile

Sending Module

Create and organize folders

Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Humanized support via chat and email

/ mês

Plan

Enterprise

Unlimited chatbots

5 users

10,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Agent bot (Integration with Toolzz Chat)

Humanized support via chat and email

Features:

Free

Free

Unlimited bots

200 chats/month

Native integrations and Webhooks

Custom Javascript and CSS

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Humanized support via chat and email

Plan

Features:

Consultative

Offer your employees and clients a ChatGPT-style chatbot on WhatsApp, trained with your content and knowledge base.

ChatGPT on WhatsApp

+

+

Combine the power of Toolzz Bots with Toolzz Connect and integrate your chatbot with your CRM, payment method, ERP and more than 400 available integrations.

Integrate your chatbot with over 400 tools

+

Create your virtual secretary
with bots in your call center

Offer intelligent user support 24 hours a day, with more than 50% of tickets being resolved by chatbots.

+

CALL ROUTING
Direct calls to the responsible sectors in an automated way. Using bots, identify the subject of the ticket and forward it to the most appropriate team to resolve it.

INTEGRATE YOUR BOT WITH TOOLZZ CHAT
Combine Toolzz Bots with Toolzz Chat and publish your chatbot to widget, Whatsapp, Instagram and other channels.

RESOLVE 50% OF TICKETS USING BOTS
Intelligent user support 24 hours a day, with more than 50% of tickets being resolved by the chatbot.

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para {setor}

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OUR PRODUCTS

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Intelligent support with chatbots

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Create your own ChatGPT and train it with your content

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