How to Automate 50% of Customer Queries with AI

October 25, 2024

Eduardo - Published by Toolzz Blog

Transform Your Customer Service with AI Powered Chatbots for Better Experiences

The world of customer service is undergoing a significant transformation. With the rise of artificial intelligence (AI) and automation, businesses can provide 24/7 support without breaking the bank. A recent study found that 80% of businesses believe AI-powered chatbots can improve customer satisfaction. Tapping into this trend can automate 50% of customer queries, offering vast potential for improvement. This transformation enables businesses to provide instant responses to customers, freeing up support teams to focus on complex issues.

Imagine being able to resolve common customer queries such as What is your return policy? or How do I track my order? without having to involve a human customer support agent. With AI-powered chatbots, you can create custom chatbots that operate 24 hours a day, 7 days a week, to provide instant responses to your customers. For instance, a leading e-commerce company used Toolzz Bots to create a chatbot that resolved over 50% of its customer queries, freeing up its customer support team to focus on more complex issues, and increasing customer satisfaction and loyalty. By automating routine tasks, businesses can provide faster and more efficient support, while also reducing costs and improving response times.

By automating 50% of customer queries with Toolzz Bots, you can take customer service to the next level. With its easy-to-use interface and drag-and-drop functionality, you can create custom chatbots in minutes, without needing any coding knowledge. Plus, with Toolzz Chat, you can publish your chatbot on multiple channels, including WhatsApp, Instagram, and more. This enables businesses to provide faster and more efficient support, while also reducing costs and improving response times. By leveraging the power of AI-powered chatbots, you can transform your customer service experience and stay ahead of the competition.

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Plan

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Unlimited chatbots

2 users

2,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbotFile

Sending Module

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Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

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Humanized support via chat and email

/ mês

Plan

Enterprise

Unlimited chatbots

5 users

10,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Agent bot (Integration with Toolzz Chat)

Humanized support via chat and email

Features:

Free

Free

Unlimited bots

200 chats/month

Native integrations and Webhooks

Custom Javascript and CSS

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Humanized support via chat and email

Plan

Features:

Consultative

Offer your employees and clients a ChatGPT-style chatbot on WhatsApp, trained with your content and knowledge base.

ChatGPT on WhatsApp

+

+

Combine the power of Toolzz Bots with Toolzz Connect and integrate your chatbot with your CRM, payment method, ERP and more than 400 available integrations.

Integrate your chatbot with over 400 tools

+

Create your virtual secretary
with bots in your call center

Offer intelligent user support 24 hours a day, with more than 50% of tickets being resolved by chatbots.

+

CALL ROUTING
Direct calls to the responsible sectors in an automated way. Using bots, identify the subject of the ticket and forward it to the most appropriate team to resolve it.

INTEGRATE YOUR BOT WITH TOOLZZ CHAT
Combine Toolzz Bots with Toolzz Chat and publish your chatbot to widget, Whatsapp, Instagram and other channels.

RESOLVE 50% OF TICKETS USING BOTS
Intelligent user support 24 hours a day, with more than 50% of tickets being resolved by the chatbot.

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