How to Transform Customer Service with 24/7 Chatbots Easily

October 27, 2024

Eduardo - Published by Toolzz Blog

Revolutionize Customer Support with 24/7 Chatbots & Improve Response Times for Faster Issue Resolution

Transforming customer service with 24/7 chatbots is crucial in today's fast-paced digital landscape. Customers expect instant responses to their queries, anytime and anywhere. The traditional 9-to-5 customer service model is no longer sufficient, and businesses are turning to innovative solutions to meet this demand.

A leading e-commerce company implemented a chatbot on their website to handle customer inquiries. The chatbot, powered by Toolzz Bots, resolved over 50% of customer tickets autonomously, freeing up human customer support agents to focus on more complex issues. This improved response times and enhanced the overall customer experience. Chatbots can also automate other business processes, such as sales and marketing, making them a valuable tool for businesses looking to streamline their operations and improve customer satisfaction.

By leveraging the power of 24/7 chatbots, businesses can transform their customer service operations, improve response times, and increase customer satisfaction. With Toolzz Bots, creating and deploying chatbots is easier than ever, and can be done without any coding knowledge. Try Toolzz Bots today to automate customer service, sales, or marketing, and achieve your business goals by streamlining operations and enhancing the overall customer experience with automated solutions.

Explore an interactive demo of Toolzz Bots, a powerful no-code platform that allows you to create chatbots that operate 24/7

Demo Bots

Create chatbots in minutes.

No-code chatbot creation platform that operates 24/7. Resolve over 50% of tickets with chatbots 🤖

and without the need to code.

Over 3,000 companies worldwide use our technologies.

Bots for Service and Support

Bots for Finance and Collections

Bots for Marketing and Lead Generation

Bots for Scheduling and Sales

Bots for HR and Selection Process


Bots for Employee Onboarding

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Bots for Management and Projects

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Bots for FAQs and Questions

Recommendation Bots


Creation of personalized Bots!

Automate your operations

One platform,
bots for your entire team

Plano

R$ 399

Plan

Features:

Starter

(in the annual plan)

Unlimited chatbots

2 users

2,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbotFile

Sending Module

Create and organize folders

Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Humanized support via chat and email

/ mês

Plan

Enterprise

Unlimited chatbots

5 users

10,000 conversations per month

Native integrations and Webhooks

Custom Javascript and CSS

Toolzz branding removed

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Agent bot (Integration with Toolzz Chat)

Humanized support via chat and email

Features:

Free

Free

Unlimited bots

200 chats/month

Native integrations and Webhooks

Custom Javascript and CSS

Support via FAQ and chatbot

File Sending Module

Create and organize folders

Integration with Toolzz Chat

Integration with WhatsApp

In-depth analytics reports

AI integration blocks

Humanized support via chat and email

Plan

Features:

Consultative

Offer your employees and clients a ChatGPT-style chatbot on WhatsApp, trained with your content and knowledge base.

ChatGPT on WhatsApp

+

+

Combine the power of Toolzz Bots with Toolzz Connect and integrate your chatbot with your CRM, payment method, ERP and more than 400 available integrations.

Integrate your chatbot with over 400 tools

+

Create your virtual secretary
with bots in your call center

Offer intelligent user support 24 hours a day, with more than 50% of tickets being resolved by chatbots.

+

CALL ROUTING
Direct calls to the responsible sectors in an automated way. Using bots, identify the subject of the ticket and forward it to the most appropriate team to resolve it.

INTEGRATE YOUR BOT WITH TOOLZZ CHAT
Combine Toolzz Bots with Toolzz Chat and publish your chatbot to widget, Whatsapp, Instagram and other channels.

RESOLVE 50% OF TICKETS USING BOTS
Intelligent user support 24 hours a day, with more than 50% of tickets being resolved by the chatbot.

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para {setor}

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OUR PRODUCTS

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